{"id":3027,"date":"2025-01-06T07:30:50","date_gmt":"2025-01-06T07:30:50","guid":{"rendered":"https:\/\/joblegit.com\/?post_type=job_listing&#038;p=3027"},"modified":"2025-01-04T22:01:19","modified_gmt":"2025-01-04T22:01:19","slug":"customer-service-representative-manager","status":"publish","type":"job_listing","link":"https:\/\/joblegit.com\/index.php\/job\/customer-service-representative-manager\/","title":{"rendered":"Customer Service Representative Manager"},"content":{"rendered":"<h2>Position: Customer Service Representative Manager<\/h2>\n<h3>Job Brief<\/h3>\n<p>We need the services of an experienced Customer Service Representative Manager to provide excellent customer service and to promote this idea throughout the company.\u00a0 One of the major goals is to keep the Customer Service department running efficiently and seamlessly and to increase customer satisfaction.<\/p>\n<h4>Roles and Responsibilities<\/h4>\n<ul>\n<li>Keep accurate records<\/li>\n<li>Improve customer service experience<\/li>\n<li>Take ownership of customers&#8217; issues<\/li>\n<li>Deploy strategies to resolve customer issues<\/li>\n<li>Follow problems through to resolution<\/li>\n<li>Develop service standards<\/li>\n<li>Keep accurate records and document customer service<\/li>\n<\/ul>\n<h4>Requirements<\/h4>\n<ul>\n<li>Excellent communication skills<\/li>\n<li>Ability to handle challenging<\/li>\n<li>Capability to customer situations<\/li>\n<li>Proficiency in customer relationship management<\/li>\n<li>Ability to multitask<\/li>\n<li>Strong problem-solving<\/li>\n<li>Attention to detail<\/li>\n<\/ul>\n<h4>Qualification<\/h4>\n<ul>\n<li>HND or BSc Holder<\/li>\n<\/ul>\n<h4>Job type<\/h4>\n<ul>\n<li>Full-time<\/li>\n<\/ul>\n<h4>Location<\/h4>\n<ul>\n<li>Lagos<\/li>\n<\/ul>\n<h4>How to apply<\/h4>\n<ul>\n<li>Interested and qualified candidates should click the apply button to forward their CVs using the job position as the subject of the email<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"author":1,"featured_media":2061,"template":"","meta":{"_promoted":"","_job_location":"Lagos","_application":"hrunclestanfoods@gmail.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-types":[19],"class_list":{"0":"post-3027","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","6":"job_listing_type-food-restaurant","8":"job-type-food-restaurant"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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