{"id":2610,"date":"2024-10-14T08:30:28","date_gmt":"2024-10-14T07:30:28","guid":{"rendered":"https:\/\/joblegit.com\/?post_type=job_listing&#038;p=2610"},"modified":"2025-01-09T16:26:24","modified_gmt":"2025-01-09T16:26:24","slug":"call-center-personnel","status":"publish","type":"job_listing","link":"https:\/\/joblegit.com\/index.php\/job\/call-center-personnel\/","title":{"rendered":"Call Center Personnel Job in Lagos"},"content":{"rendered":"<h2>Position: Call Center Personnel<\/h2>\n<h3>Job Brief<\/h3>\n<p>We are looking for Call Center Personnel to manage the connection between our company and its customers. The ideal candidate will be able to manage customer issues effectively and solve customer issues, complaints, and inquiries. Nevertheless, you must keep customer satisfaction in every decision.<\/p>\n<p><strong>Roles and Responsibilities\u00a0\u00a0<\/strong><\/p>\n<ul>\n<li>Answering inbound calls<\/li>\n<li>Responding to the needs of customers<\/li>\n<li>Ability to upsell and cross-sell a customers<\/li>\n<li>Follow-up calls on customers<\/li>\n<li>Ability to deal with complicated issues<\/li>\n<li>Help customers resolve issues<\/li>\n<li>Ability to deal with complaints<\/li>\n<li>Must have a detailed knowledge of the company\u2019s products<\/li>\n<li>Ability to give details information to customers<\/li>\n<li>Escalating customer inquiries to the right unit<\/li>\n<\/ul>\n<h4>Requirements<\/h4>\n<ul>\n<li>Excellent communication skills<\/li>\n<li>Interpersonal skills<\/li>\n<li>Ability to operate a computer<\/li>\n<li>Problem-solving skills<\/li>\n<li>Eye for details<\/li>\n<li>Time management<\/li>\n<li>Ability to speak more than 1 of the country 3 main languages<\/li>\n<li>Must have a team player attitude<\/li>\n<\/ul>\n<h4>Qualification<\/h4>\n<ul>\n<li>HND\/BSc holder<\/li>\n<\/ul>\n<h4>Job type<\/h4>\n<ul>\n<li>Full time<\/li>\n<\/ul>\n<h4>Location<\/h4>\n<ul>\n<li>Lagos<\/li>\n<\/ul>\n<h4>How to apply<\/h4>\n<ul>\n<li>Interested and qualified candidates should click on the apply button to forward their CVs<\/li>\n<\/ul>\n<h5><\/h5>\n","protected":false},"author":1,"featured_media":2061,"template":"","meta":{"_promoted":"","_job_location":"Lagos","_application":"vacancy2024@gmail.com","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-types":[95],"class_list":{"0":"post-2610","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","6":"job_listing_type-telecommunications","8":"job-type-telecommunications"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Call Center Personnel Job in Lagos - joblegit.com<\/title>\n<meta name=\"description\" content=\"We are looking for Call Center Personnel to manage the connection between our company and its customers. 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