{"id":1221,"date":"2023-10-24T17:23:17","date_gmt":"2023-10-24T16:23:17","guid":{"rendered":"https:\/\/joblegit.com\/?post_type=job_listing&#038;p=1221"},"modified":"2023-10-24T17:23:17","modified_gmt":"2023-10-24T16:23:17","slug":"call-centre-agents","status":"publish","type":"job_listing","link":"https:\/\/joblegit.com\/index.php\/job\/call-centre-agents\/","title":{"rendered":"Call Centre Agents"},"content":{"rendered":"<h2>Call Centre Agents<\/h2>\n<p><strong>Job Abstract<\/strong><\/p>\n<p>A telecommunication company requires the services of an intelligent, friendly, vibrant, attractive and young Male and Female graduate to work in its call centres. Which include Lagos, Abuja and Port Harcourt<\/p>\n<p><strong>Roles and Responsibilities\u00a0\u00a0<\/strong><\/p>\n<ul>\n<li>Answering inbound calls<\/li>\n<li>Responding to the needs of customers<\/li>\n<li>Ability to upsell and cross-sell a customers<\/li>\n<li>Follow-up calls on customers<\/li>\n<li>Ability to deal with complicated issues<\/li>\n<li>Help customers resolve issues<\/li>\n<li>Needs to identify the type of customers you speaking with<\/li>\n<li>Ability to deal with complaints<\/li>\n<li>Must have a detailed knowledge of the company&#8217;s products<\/li>\n<li>Ability to give details information to customers<\/li>\n<li>Capturing customer&#8217;s information on the system<\/li>\n<li>Escalating customer inquiries to the right unit<\/li>\n<\/ul>\n<p><strong>Requirements<\/strong><\/p>\n<ul>\n<li>Applicant must not be more than 28 years of age<\/li>\n<li>Excellent communication skills<\/li>\n<li>Interpersonal skills<\/li>\n<li>Ability to operate a computer<\/li>\n<li>Problem-solving skills<\/li>\n<li>Eye for details<\/li>\n<li>Time management<\/li>\n<li>Must have a team player attitude<\/li>\n<\/ul>\n<p><strong>Qualifications<\/strong><\/p>\n<ul>\n<li>A bachelor&#8217;s degree or equivalent<\/li>\n<li>Must have the NYSC certificate<\/li>\n<\/ul>\n<p><strong>Location:\u00a0<\/strong> Lagos, Abuja and Port Harcourt<\/p>\n<p><strong>How to Apply:\u00a0 <\/strong>Interested candidates should e-mail their CV along with their scanned passport photograph, within 14 days of this publication to <strong>recruitcustomercare2023@gmail.com\u00a0<\/strong><\/p>\n<p>Competitive and attractive remuneration packages await the successful candidates, Only shortlisted candidates will be contacted<\/p>\n","protected":false},"author":1,"featured_media":1222,"template":"","meta":{"_promoted":"","_job_location":"Lagos, Abuja & Port Harcourt","_application":"","_company_name":"","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary_currency":"","_job_salary_unit":""},"job-types":[95],"class_list":{"0":"post-1221","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","6":"job_listing_type-telecommunications","8":"job-type-telecommunications"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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