Koins Microfinance Bank Limited
Position: Relationship Manager
Job brief
A leading fintech company in Lagos is seeking to hire a reliable relationship manager to nurture relationships with our clients. Nevertheless, the relationship manager will also seek new business opportunities.
Roles and Responsibilities
- Identify customer needs
- Effectively resolve customer complaints
- Support customer service processes
- Monitor competitors
- Collaborate with a cross-functional team
- Ensure client satisfaction
- Converting leads to sales
- Seeking new business opportunities
- Analyze customer needs
- Create relationships with key staff in client companies
Requirements
- Strong experience in customer service
- Good communication skills
- Ability to manage a team
- Attention to detail
- Good business acumen
- 5 years of experience in relationship management
- Ability to maintain strong client relationship
Qualification
- BSc or HND
Job type
- Full-time
Location
- Kosofe
How to apply
- Interested and qualified candidates should click the apply button to forward their CVs, using the job position as the subject of the email.
To apply for this job email your details to careers@koinsbank.com.