Position: IT Support and Customer Help Desk Officer
Job Brief
We are currently in need of the services of an IT Support and Customer Help Desk Officer. The job holder has to juggle a different kind of job role such as maintaining the organisational technology infrastructure for internal users and ensuring a smooth customer help desk operation.
Roles and Responsibilities
- Oversee IT infrastructure in the organization
- Providing support to customers
- Ensure all operating systems have active Microsoft licenses
- Coordinate the company’s help desk unit
- Resolving any connectivity issues
- Provide technical support
- Support internal IT projects
- Maintain computer systems
- Ensure users back up their systems regularly
- Follow up on customers to ensure timely renewals
Requirements
- Strong knowledge of cloud storage solutions
- Attention to detail
- Problem-solving Skills
- Good experience in managing IT
- Ability to work within a team
- Interpersonal skills
- Excellent communication skills
Qualification
- BSc or HND Holder
Job type
- Full-time
Location
- Lagos
How to apply
- Interested and qualified candidates should click the apply button to forward their CVs using the job position as the subject of the mail.
To apply for this job email your details to maxitconsult2024@gmail.com.