Hotel Operations Manager

Hospitality/Hotel/Restaurant
  • Hospitality/Hotel/Restaurant
  • Lagos

Position: Operations Manager

Job Brief

We are looking for a skilled Operations Manager to manage and direct our organization’s operations. Therefore, as an operations manager, you are expected to manage staff and supervise customer satisfaction. Nevertheless, you are to handle customer complaints and maintain staffing levels.

Roles and Responsibilities

  • Managing staffs
  • Oversee customer satisfaction
  • Handling customer complaints
  • Resolving conflicts
  • Ensure the premises are clean
  • Schedule regular meetings with HOD
  • Arrange inventory
  • Support all Head of Departments
  • Discuss routine operational sales targets,
  • Conduct normal operations team meeting

Requirements

  • Good experience and knowledge
  • Strong leadership ability
  • Excellent communication
  • Good financial principles
  • Strong business sense
  • Proven work experience

Qualifications

  • Bachelor’s degree

Location

  • Lagos

How to Apply

  • Interested candidates should forward their CVs to hospitalityhotelgra@gmail.com
  • Use your position as a subject of the application