Position: Customer Service Representative Manager
Job Brief
We need the services of an experienced Customer Service Representative Manager to provide excellent customer service and to promote this idea throughout the company. One of the major goals is to keep the Customer Service department running efficiently and seamlessly and to increase customer satisfaction.
Roles and Responsibilities
- Keep accurate records
- Improve customer service experience
- Take ownership of customers’ issues
- Deploy strategies to resolve customer issues
- Follow problems through to resolution
- Develop service standards
- Keep accurate records and document customer service
Requirements
- Excellent communication skills
- Ability to handle challenging
- Capability to customer situations
- Proficiency in customer relationship management
- Ability to multitask
- Strong problem-solving
- Attention to detail
Qualification
- HND or BSc Holder
Job type
- Full-time
Location
- Lagos
How to apply
- Interested and qualified candidates should click the apply button to forward their CVs using the job position as the subject of the email
To apply for this job email your details to hrunclestanfoods@gmail.com.