Position: Customer Service Representative
Job Brief
We are a leading technology company committed to delivering amazing solutions and exceptional service to our clients. So, we would like to hire a competent Customer Service Representative to be part of our team. The job holder is expected to handle various customer-related tasks and create effective communication with customers.
Roles and Responsibilities
- Create a positive and professional attitude toward customers
- Resolving issues with customers
- Monitoring the efficiency of customer support
- Keep records of customer interactions,
- Managing customer complaints
- Respond to customer queries
- Act as the bridge of contact between the customer and the organization
- Communicating with customers via several channels
- Build sustainable relationships with customer
- Ensure customer satisfaction
Requirements
- A minimum of 3 years of cognate experience
- Excellent customer support experience
- Strong phone contact handling skills
- Strong communication skills
- Ability to multitask
- Must be a computer literacy
- Customer service skills
- Ability to operate computer
- Must be between 20 to 25 years old
- Ability to stay calm when customers upset
Qualification
- HND
Job type
- Full-time
Location
- Ibadan
How to apply
- Applicants should click the apply button to forward their CVs using the position of the job as the subject of the mail
To apply for this job please visit gmail.com.