Customer Service Executive in Lagos

Position: Customer Service Executive

Job Brief

We need an experienced Customer Service Executive to provide excellent customer service and promote this idea throughout the company. One of the major goals is to keep the Customer Service department running efficiently and seamlessly and increase customer satisfaction.

Roles and Responsibilities

• Keep accurate records
• Improve customer service experience
• Take ownership of customers’ issues
• Deploy strategies to resolve customer issues
• Follow problems through to resolution
• Develop service standards
• Kept accurate records and documented customer service

Requirements

• Excellent communication skills
• Ability to handle challenging
• Capability to customer situations
• Proficiency in customer relationship management
• Ability to multitask
• Strong problem-solving
• Attention to detail
• Aged between 28 and 35 years
• Applicant must be a female
• 2 years experience in customer service role or sales

Qualification

• HND or BSc Holder

Job type

• Full-time

Location

• Anthony

How to apply

• Interested and qualified candidates should click the apply button to forward their CVs, using the job position as the subject of the email