Position: Customer Care Service Officer
Job Brief
We need a customer care service officer to coordinate all customer enquiries. However, the job holder will have to process customer requests and escalate complaints across various communication channels.
Roles Responsibilities
- Resolving customer complaints
- Process customer request
- Keeping records of customer interactions
- Ensure customer satisfaction
- Handle customer complaints
- Providing excellent customer service
- Maintains a positive empathetic attitude
Requirements
- 2 years of working experience in a similar role
- Good communication skills
- Attention to detail
- Strong interpersonal skills
- Ability to multi-task
Qualification
- BSc in relevant field
Job type
- Full-time
Location
- Abuja
How to apply
- Interested and qualified candidates should click the apply button to forward their CVs
To apply for this job email your details to gnsrecruitment1@gmail.com.