Customer Care Representative Job in Lagos

Position: Customer Care Representative

Job brief

We seek to hire a customer care representative to oversee all customer enquiries. However, the job holder will have to process customer requests and escalate complaints across various communication channels.

Roles Responsibilities

• Resolving customer complaints
• Process customer requests
• Keeping records of customer interactions
• Ensure customer satisfaction
• Handle customer complaints
• Providing excellent customer service
• Maintains a positive, empathetic attitude

Requirements

• 2 years of working experience in a similar role
• Able to speak Spanish
• Good communication skills
• Attention to detail
• Strong interpersonal skills
• Ability to multitask

Qualification

• BSc in a relevant field

Job type

• Full-time

Location

• Ilupeju

How to apply

• Interested and qualified candidates should click the apply button to forward their CVs